Getting rid of Spam
For the most effective filtering of spam, we recommend the new Thunderbird email software from Mozilla that has the best junk mail Filter controls we've ever tested, download free here:
http://www.mozilla.org/download.html
We cannot set the server restrictions too high or many customers would miss real email. Filtering through your e-mail software allows customers to customize the level of filtering without missing real email. In Thunderbird you can check your "Junk" box to make sure the filter is working correctly, and you can "teach" it to better discern between real and junk mail, so it is always improving. Thunderbird also makes it easy to migrate from Outlook.
There is an old-style (less effective) spam filter in the Control Panel (below), but use this only if you receive less than 100 spam messages per day as more can overload the shared server.
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Control Panel Spam Filter (less effective than Thunderbird)
Only use if you receive less than 100 spam messages per day. If you receive more, see the info above.
All hosting accounts are equipped with a spam filter. To activate:
Click the "Administer Email Accounts" link
in your Control Panel
Under "Current accounts" select which
account you want to activate the spam filter for and click "Manage."
Now click the "Manage Spam" link.
You can adjust the level of filtration, as
well as the option of forwarding the received spam messages to another
email address (you can create a separate email address for the sole
purpose of collecting messages that the spam filter removed). We advise
everyone to use this forwarding feature regardless of the filtration
level to ensure that the spam filter is only removing junk mail.
Sometimes real mail is sent in similar ways as spam, so having a
forwarding address is not only a safeguard but will also allow you to
quickly browse through the suspected junk mail separate from your
active e-mail boxes.
The whitelist and blacklist features allow you to either allow or deny
all email from specific domains. The correct whitelist entry to allow
an entire domain to bypass the spam filter is:
*@domain.com
or if you were doing 2 domains you would put, for example:
*@domain.com
*@another.com
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