This Usage Agreement describes the terms of use by customers and users ("Clients") of services offered by Online Institute LLC (the "Host"). Client agrees to abide by this Usage Agreement in order to use the Host's services:
Internet Content - Client is responsible for their own Internet content including all files and data and agrees to use the services offered by Host in a manner consistent with all applicable local, state and federal laws and regulations.
Host prohibits pornographic material, material which violates or infringes any copyright or other proprietary rights of others, material that is libelous or slanderous, sending bulk email from the shared servers, running games or gaming systems on the shared servers, sending any unsolicited commercial email (known as "spam"), gambling, or any other material or action inconsistent with applicable local, state and federal laws and regulations.
Host also prohibits any online sites set up to SPAM or SCAM people or conduct dishonest business of any sort. Host cooperates with local, state and U.S. Federal authorities in investigations, including providing server logs and any other pertinent data.
Resale - If Client acts as a "reseller" of the services provided by Host, then all the terms of this Usage Agreement shall provide to the resale.
Disclaimer of Warranties - Host's services are provided on an "as is, as available" basis. We disclaim any warranties, expressed or implied with respect to the service including (but not limited to) implied warranties of merchantability and fitness for a particular purpose or which otherwise arise from trade usage or course of dealing. In no event shall Host be liable to Client for any damages resulting from or related to any failure or delay of Host to provide service under this Usage Agreement. Host does not claim Client will always receive uninterrupted service. Any failure or delay shall not constitute a default under this agreement. As with any remote server, Client is advised to keep a full and current copy of their email, website, database and all other files on their own local hard drive. Host is not responsible for Client's files residing on Host's servers. Client agrees to indemnify the Host from and against any and all claims, losses, liabilities and expenses related to or arising out of the services under this Usage Agreement.
Servers - To protect the shared servers, Host sets bandwidth and storage limits for Clients to ensure accessibility for all users. The default limit for any service is 250 MB of storage space and 10GB of bandwidth, unless the limit is outlined on the service description, help guide, and/or the order form page for a particular service. Then the stated limit shall apply. Host provides service for many high traffic websites and services, but cannot service a Client whose service exceedes 10 GB in bandwidth per month or presents any other burden to the shared servers to host, such as but not limited to excess spam or CPU intensive applications. Host recommends a dedicated server provider or other specialized host in this case.
Like many providers, OLI helps protect client access and data with scripts that block IP numbers of computers attempting to scan all our ports, guess client logins, flood customer accounts with spam, and other activity that appears malicious.
We only unblock IPs by customer request. For example, sometimes a customer's computer gets infected with a virus which causes their computer to launch an attack. After the customer removes the virus we can allow access again. IP netblocks of compromised networks are blocked if the problem is persistent or causing disruption to our customers' access.
Such steps prevent countless server crashes and other inconveniences to customers.
Renewals and Termination of Service - Accounts renew automatically unless Client requests otherwise. Client may cancel in several ways including via phone, email or from the Billing form linked from Host's homepage. Renewal rates are the regular monthly rates listed on the service page (yearly and monthly discounts apply only to the duration of the initial order coverage). Host or Client is free to terminate this Agreement by ending service from Host for any reason at any time deemed necessary by Host or Client. Host will issue a refund to Client if Client requests it within the first 30 days of ordering, except for setup fees. Unused hosting time that was prepaid may be used as credits for other Host services. If a Client's billing information has expired and Client did not cancel their account, Host may adjust the expiration date to keep account in good standing and help prevent interruption of service or termination of account. Host is unable to service an account that brings an excessive load to the server as this would interrupt service for other users in the shared server environment. Host recommends a dedicated server provider or specialized host in this case. Host provides only shared servers through an upstream provider.
Locale - Online Institute LLC serves a worldwide clientele. Host servers are operated at a datacenter owned by O1.com and serviced by Ezpublishing.com. This Usage Agreement is governed by the laws of Berrien County, Michigan and the United States of America.
Modifications to Usage Agreement - As times change and new technologies evolve, Host reserves the right to edit and add to this Usage Agreement at anytime deemed fit by the Host. Therefore Client is advised to check back periodically to view this Usage Agreement to stay current with the terms of service.
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