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Limited-Access FTP Users
  It's easy to create Limited-Access FTP Users with their own private directories. The new user will be able to access the folder you assign them in Step 4 below. You can delete and change passwords anytime on the same page.

How to setup a limited-access user:
(Be sure to do Step 4 to avoid errors)


1. Login to the Control Panel and click "Limited-Access FTP Users" at the top left

2. Create the user first: Beneath where is says "Add New Limited Access Account" you type the login name and the password for the user. It is best to use all lowercase.

3. Next create the directory (folder) beneath where it says "Create Limited Access Directory." It is best to make the directory name the same name as the user. But don't forget the most important step that assigns the user to the directory:

4. - very important: Click where it says "Go Back." Beneath where it says "Current Limited Access Accounts" click the arrow to select the user, then click "Manage." Select the proper directory and click "Change" - be sure to click the "Change" button even if the directory already appears to be assigned to the user.

That's it! You can then access the FTP directory by using your domain as the host name and the new login info as they user name and password.

Some notes:

When administering user accounts from your main login, you may need to specify the directory path in your FTP Software:
/home/restricted/YOUR-DOMAIN
example: /home/restricted/limited-user.oli.us

Sub-folders within folders: If a Limited-Access User creates a sub-folder within their regular folder, the contents can only be deleted by that limited user as the ownership of sub-folders and their contents are assigned only to them. Therefore you can delete or manage these files only if you login as the limited user. Files in the limited user's top level folder can be deleted and managed by both the main admin user and the limited user.

If a limited-user decides to start navigating around the server, they can only see the folder name of another limited account, but they cannot access the actual folder or its contents, therefore it's best to create generic folder names (if necessary). But as long as you do step 4 mentioned above, they cannot access or view the actual folder content.

SFTP Folder Structure: If a Limited FTP User access their folder via SFTP, they will need to click the "ftp" link to reach the proper directory for uploading and downloading, or specify the path when logging in. Also the web-based ftp uses SSL and which defaults to the right directory. Otherwise their files would appear in /home/limited-user-name

NEW: Your users no longer need FTP Software to upload and download files to their directory. We now offer Web-based FTP Access.


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